Privacy Policy

Privacy Policy for Epic Loot Gaming UK

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1. Introduction

Welcome to Epic Loot Gaming UK (“we”, “our”, “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit epiclootgaminguk.co.uk or make a purchase from us.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

a. Information You Provide Directly

Name

Billing and shipping address

Email address

Phone number

Payment information (processed securely by third‑party providers; we do not store card details)

Order details and purchase history

b. Automatically Collected Information

When you browse our site, we may automatically collect:

IP address

Browser type and device information

Pages viewed and time spent on the site

Cookies and tracking data (see Section 7)

c. Information from Third Parties

We may receive information from:

Payment processors (e.g., PayPal, Stripe)

Delivery partners (e.g., Royal Mail, courier services)

Analytics providers (e.g., Google Analytics)

3. How We Use Your Information

We use your information to:

Process and fulfil orders

Provide customer support

Send order updates and service‑related messages

Improve our website and services

Detect and prevent fraud

Comply with legal obligations

With your consent, send marketing emails or promotions

4. Sharing Your Information

We only share your data when necessary to operate our business:

We may share your information with:

Payment processors (to complete your purchase)

Delivery companies (to ship your order)

Website hosting and analytics providers

Legal authorities if required by law

We do not sell or rent your personal information to third parties.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Your information is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

Access the personal data we hold about you

Request corrections to inaccurate information

Request deletion of your data (“right to be forgotten”)

Object to or restrict certain types of processing

Request a copy of your data in a portable format

Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at: Epiclootgaminguk@gmail.com

7. Cookies

We use cookies and similar technologies to:

Enable essential website functions

Analyse site traffic and performance

Improve user experience

Support marketing and advertising (if applicable)

You can manage or disable cookies through your browser settings.

8. Third‑Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Epic Loot Gaming UK Email: Epiclootgaminguk@gmail.com

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